Hi, I’m Tess – a Conversation Designer working and living in Antwerp, Belgium. I create intuitive voice and chatbots that put a smile on people’s faces.

I’ve always feel driven to make the most out of life. After graduating university, I ran my own creative studio for a couple of years. Then I moved to Berlin to work as a Social Media Manager at one of the fastest growing agencies in Europe. A lot of people would consider that a pretty cool life. But deep down, I felt drained.

I was successful, but not significant. After a while, I started noticing how Monday to Friday would blend together. How I was dreading my next client meeting. I tried to ignore this inner voice, until I suffered a bad burnout.

After I got through the worst part, I went traveling for a couple of months to clear my head. On that trip, I asked myself the big questions: what do I find important? Who do I want to serve? And what do I want to be remembered for?

Once I got back home, I decided to start my own business (this one!) and focus on making people’s lives better by creating inclusive and intuitive conversational experiences. Bring a bit of joy to our daily digital lives. 

Want to keep reading?

Head over to Medium for tips and tricks on conversation design and building bots.

PS: I’m really bad at updating my online portfolio, so please get in touch if you want to know more about my recent adventures.